Operational Guidance

Frequently Asked Questions

Clear operational policies regarding third-party fulfillment, domestic shipping calculations, and 30-day return eligibility.

30 Days

Return window

1 Business Day

Support response

US 3PL

Fulfillment network

Core Inquiries

Shipping, Returns, and Support

Essential procedural details for our domestic outfitting operations.

Fulfillment
Returns
Orders

Where do you ship from?

What is your return policy?

Can I modify an existing order?

Orders are fulfilled through independent third-party logistics (3PL) partners across the United States. Shipping origins vary by inventory location and availability.

Eligible products can be returned within 30 days of delivery. Customers must contact support before returning items to receive pre-authorization and instructions.

Changes may be requested within 24 hours of placement, depending on order processing and fulfillment status with our logistics partners.

Need direct assistance?

Our Wyoming operations team responds to all customer inquiries within one business day.