Operational Guidance
Frequently Asked Questions
30 Days
Return window
1 Business Day
Support response
US 3PL
Fulfillment network
Core Inquiries
Essential procedural details for our domestic outfitting operations.
Fulfillment
Returns
Orders
Where do you ship from?
What is your return policy?
Can I modify an existing order?
Orders are fulfilled through independent third-party logistics (3PL) partners across the United States. Shipping origins vary by inventory location and availability.
Eligible products can be returned within 30 days of delivery. Customers must contact support before returning items to receive pre-authorization and instructions.
Changes may be requested within 24 hours of placement, depending on order processing and fulfillment status with our logistics partners.
