Contact Returns Desk
Return Policy

30-Day Domestic Return Window

Eligible products purchased from Shirestore may be returned within 30 days of confirmed carrier delivery date, subject to prerequisite authorization and condition requirements.

30 Days

eligibility window

5-7 Days

refund processing

Required

prior authorization

Return Workflow

Four explicit authorization steps

01
02
03
04

Support Notice

RMA Issuance

Return Postage

Warehouse Inspection

Contact our customer support desk within 30 days of delivery with your order number and item details.

Receive official return merchandise authorization and shipping instructions from our support team.

Ship the eligible items securely using tracked domestic transit. Return shipping costs are disclosed prior to dispatch.

Returned goods undergo physical inspection for original condition before refunds are processed to the original payment method.

Contact Returns Desk

Initiate a Return Request

Please have your order number ready and contact our support team to start the authorization process.